FAQ

Our eyelashes go through 3 different growth phases before shedding. We loose anywhere from 2-5 eyelashes per day, therefore every 2-3 weeks you will need a refill to keep them looking full.

No, extensions are only applied onto healthy natural lashes.  The ones that are too short or thin will not be lashed. When doing eyelash extensions, we use light weight lashes that cause no harm to the natural eyelashes. They will continue to grow and shed as normal.

With extensions it will of course be harder to keep your lashes clean but its important you wash your lashes daily.
Using our Eyelash Shampoo daily will get rid of any makeup, dead skin cells or any oils that may have accumulated on the lash line.
Washing them will assure no infections and better retention. 

*Please refer to @kaelalashes instagram for video of cleaning lashes.

Tinting lasts on the hairs anywhere from 4-6 weeks, while the skin stain (for brows) could last as long as 2 weeks depending on how often you wet them, as well as if you have oily skin.

No, as long as you go to a proper technician who uses high quality products, there will be no damage done to the brows. The last step in a lamination includes nourishing oil as well as keratin treatment for the brows, leaving them soft and full!

Using high quality health Canada approved 16% hydrogen peroxide gel and remineralizing gel, this service will cause no harm to your enamel.

Our products do not cause sensitivity. If you have sensitive teeth, we have 3 light options to accommodate.

If you are pregnant, breastfeeding, suffering from gum disease, allergy to peroxide, have any severe health conditions or on medication such as tetracycline this service will not be suited for you. If you are unsure if you are a candidate please feel free to message us for more information including a consultation.

Unfortunately since teeth whitening is essentially a stain remover process, it will not whiten veneers. It may remove stains caused by our natural habits but will not get whiter than the original colour of the veneer.

Professional services will give better and quicker results. One treatment is 1 hour, giving instant results. At home kits require most times up to 14 days for results.

At home whitening kits contain 35% carbamide peroxide vs professionals use 16% hydrogen peroxide. Although the percentage for at home kits are higher than professional use gels, it is diluted and not as effective as hydrogen peroxide.